Land Based
Back Office Support
Eagle Back Office Support (BOS) application as a part of our Casino Business Services system is essential tool for casino management and successful operation of gaming activities across all platforms. Real-time data collection from all interconnected systems enables fast and accurate reporting and valuable analytics of monetary and game performance data. State-of-the-art security and detailed user management keeps the data safe but always available to the people that need it.
Specifications
- Overall trends monitoring by country, location, group, game and other criteria.
- Alerts and incident management.
- Real-time monetary reports.
- Near-real-time game performance and analytics.
- Multi-currency and multi-language.
- User, group, partner and affiliate management.
- Integrated CRM with chat, e-mail, call-center and remote EGM access support.
- API for 3rd party game providers.